Frequently Asked Questions
Do you offer guarantee for the products?
Yes, we offer 12 months warranty to our products.
How to proceed an order for lithium ion battery?
Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production
Do you have any MOQ limit for lithium battery?
No MOQ.
Which shipping method you usually take?
Train/Sea DDP, Express, We can also ship with your own shipping agent.
Can we sign a secrecy agreement if we wanna build a long-term business relationship?
Sure, we respect clients requirements, will bring more benefit to you.
How do I know whether you’ve shipped my order or not?
Tracking No. will be offered as soon as your order be shipped out. Before that, our sales will be there to check the packing
status, photo of the order and let you know the detail shipment information.
Which product is hot sale in your company?
Lifepo4 battery 310ah， 304ah， 280ah, 230ah, 202ah, 176ah, 173ah,50ah and so on.
What about the lead time?
Within 7-15 days, we well arrange it for you as soon as possible.